Library 2.0 is a notion that follows on the steps of Web 2.0 and Business 2.0, with a change of how libraries deliver services to their users. With Library 2.0, a focus is on user-centered service design with encouraged feedback to further improve services. This is particularly noted with public libraries, as they interact with a more varied groups of users than more specialised libraries like university libraries. One thing to note is that Library 2.0 is not about technology itself, but rather, the use of technology to better interact and assist library users with their goals. The OPAC (Online Public Access Catalogue) is one example of technology being used to enhance a library user's experience.
Some further reading can be found at Ariadne and Webology.
No comments:
Post a Comment